What We Deliver

Compliance Framework & Regulatory Alignment Support

  • We clarify which rules and standards generally apply to your MedSpa and organize them into a clear, usable compliance framework.
  • Map out key requirements, including state practice rules, delegation & supervision, HIPAA/OSHA basics, and advertising do’s & don’ts.
  • Identify risk areas and operational gaps for your medical director and legal counsel to review.
  • Maintain a practical, team-friendly “what applies to us” overview that supports day-to-day operations.
 
Note: We do not provide legal advice or make regulatory determinations.

Policies, SOPs & Documentation Standards

  • Transform day-to-day operations into repeatable, documented workflows—eliminating inconsistency and guesswork.
  • Provide core SOP templates for intake, consent, documentation, photography, before/after care, and incident reporting.
  • Deliver standardized forms and checklists that work across providers, teams, and locations.
  • Optional Add-On:
    • A fully customized compliance manual and policy book tailored to your state, ownership structure, and service mix—developed in coordination with your legal counsel.

Staff Training & Credential Tracking

  • Keep your team aligned on how processes should be executed and who is authorized to perform each task.
  • Provide orientation training on practice policies, documentation standards, privacy basics, and safety expectations.
  • Track licenses, certifications, renewals, CME credits, and required trainings—ensuring nothing slips through the cracks.
  • Optional Add-Ons:
    • Workshops for managers and front desk teams on implementing intake, consent, photography, and privacy workflows.
    • Coordination with your medical director or counsel to ensure training aligns with clinical and legal expectations.

Safety, Risk & Incident Protocols

  • Establish practical safeguards that reduce both clinical and operational risk.
  • Create a clear incident and adverse-event workflow outlining who documents, who’s notified, and what gets logged.
  • Provide safety checklists for daily operations and treatment room readiness.
  • Optional Project-Based Add-Ons:
    • On-site risk walk-throughs with tailored safety recommendations.
    • Insurance coverage review—malpractice, general liability, cyber, and more—in coordination with your broker.

Reviews, Check-Ins & Monitoring Support

 

Legal, Tax & Insurance Coordination (Add-On Service)

  • Coordinate with your legal counsel on ownership structure, medical director agreements, and supervision/delegation language.
  • Work with your CPA/bookkeeper on topics like sales tax processes, gift card tracking, and basic financial controls.
  • Coordinate with your insurance broker on policy limits, endorsements, and incident reporting procedures.
All legal, tax, and insurance advice is provided by your professional advisors. Our role is to organize, document, and help implement the operational side.  We never provide medical advice. 
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Regulatory Oversight

State practice regulations, scope of practice, delegation rules, HIPAA, OSHA, and advertising guidelines.

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Policy Development

Standardized SOPs covering documentation, consent, adverse event reporting, and record retention.

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Staff Training & Credentialing

Provider licensure tracking.

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Risk Mitigation Protocols

Incident reporting, insurance reviews, infection control, and safety audits.

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Audit & Monitoring

Internal compliance audits, chart reviews, and vendor due diligence.

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Legal & Financial Safeguards

Sales tax, gift card liability, employment law alignment, and malpractice/GL insurance coordination.

What We Deliver

Regulatory Oversight – State practice regulations, scope of practice, delegation rules, HIPAA, OSHA, and advertising guidelines.
Policy Development – Standardized SOPs covering documentation, consent, adverse event reporting, and record retention.
Staff Training & Credentialing – Provider licensure tracking.
Risk Mitigation Protocols – Incident reporting, insurance reviews, infection control, and safety audits.
Audit & Monitoring – Internal compliance audits, chart reviews, and vendor due diligence.
Legal & Financial Safeguards – Sales tax, gift card liability, employment law alignment, and malpractice/GL insurance coordination.

MedSpa Compliance and Risk Management Process

MedSpa Compliance & Risk Management Process Discovery & Access

We begin by understanding your structure, your team, and the systems already in place.

  • Review ownership and corporate structure, MSO/management agreements, and medical director/supervising physician arrangements.
  • Collect copies of licenses, certifications, CME logs, malpractice and general liability policies.
  • Review existing HR policies, training documentation, and core operational SOPs.
  • Baseline Compliance Review

    A high-level assessment to identify immediate gaps and risks.

  • Scope-of-practice and delegation overview aligned with your state’s general requirements (for follow-up with your counsel/MD).
  • Basic HIPAA/OSHA and documentation review to flag obvious concerns.
  • Quick scan of your website, social media, and marketing for clear compliance red flags. Optional Add-On:
  • Formal written audit with detailed findings and prioritized recommendations.
  • Strategy & Action Plan

    A clear, practical roadmap to strengthen compliance and reduce risk.

  • Prioritized action plan: what to fix now, what to standardize next, and what to plan for over the next 6–12 months.
  • Recommended policies and SOPs (with included templates) for consent, documentation, incident reporting, and basic risk workflows.
  • Risk management outline for adverse events, escalation paths, and internal reporting.
  • Compliance KPIs we support you in tracking:
  • Training completion
  • Policy adoption
  • Incident trends
  • Audit findings
  • Execution & Add-On Projects

    Some implementation components fall outside the core MSO package and require separate scoping—or involvement from external professionals. Optional Add-Ons:

  • EMR security configuration, including role-based permissions and access controls.
  • Detailed review or drafting of ownership agreements, medical director agreements, or professional services agreements (performed by your legal counsel).
  • Complex HIPAA/OSHA program development or multi-state compliance projects. We help define and coordinate these projects, but they remain separate from the core operational support package.
  • Implementation & Team Training

    Where the plan becomes practice.

  • Roll-out of approved policies and SOPs.
  • Standard virtual training session covering day-to-day compliance expectations and risk workflows.
  • Distribution of checklists, reference guides, and workflow tools. Optional Add-On:
  • In-person or multi-session training for larger teams or multi-location organizations.
  • Ongoing Monitoring & Refresh (Core, with annual deep dive add-on)

    Compliance isn’t a one-time project—it’s an operational habit we help you maintain.

  • Quarterly compliance check-ins and simple scorecard tracking progress, pending items, and emerging risks.
  • Annual policy refresh to ensure documents match how your practice actually operates.
  • Review of incidents and near-misses to inform SOP adjustments and training updates. Optional Add-On:
  • Full-scope annual compliance audit with updated strategic roadmap.
  • Important Disclaimer
    Managed MedSpa provides operational compliance support and coordination. We do not provide legal, tax, or medical advice, and we do not act as a compliance officer of record or licensed healthcare provider. All legal, tax, and medical decisions must be made by your licensed professionals.

    Compliance That Protects and Builds Trust

    Our partners see fewer regulatory issues, cleaner audits, reduced malpractice exposure, and stronger client trust. With proactive compliance systems, MedSpas avoid costly fines and legal disputes while demonstrating professionalism to every client.

    Reduced Liability – Stronger policies and documentation reduce disputes and lawsuits.
    Audit Readiness –Up‑to‑date files, policies, and licenses simplify audits and inspections.
    Staff Alignment – Training ensures consistent, compliant behavior across every role.
    Client Confidence – A culture of compliance reassures clients they are in safe hands.

    Your Brand, Your Voice

    We know how much effort you’ve put into building your MedSpa’s identity. That’s why our marketing is always brand-first. Every campaign reflects your tone, style, and values—so your clients see consistency at every touchpoint.

    Transparent Results You Can See. Sustainable Growth That Scales.

    We believe growth should be measurable. Our advanced reporting dashboards give you clear visibility into leads, conversions, retention, and revenue impact. You’ll know exactly how your marketing dollars are working for you. Whether you want to grow one location or expand into multiple markets, our marketing and growth strategies are built to scale—so your MedSpa can thrive today and be ready for tomorrow.

    Your Brand, Your Voice

    We know how much effort you’ve put into building your MedSpa’s identity. That’s why our marketing is always brand-first. Every campaign reflects your tone, style, and values—so your clients see consistency at every touchpoint.

    Transparent Results You Can See. Sustainable Growth That Scales.

    Our HR development service places a strong emphasis on employee engagement and retention.

    Onboarding and Training

    Our onboarding programs are crafted to integrate new hires seamlessly into your organization.

    Construction control

    We believe in continuous learning and development. Our team designs customized training.

    We have More Than Twenty Years of Experience.

    Building strong leaders is essential for business success. Our leadership development programs empower executives and managers with the skills they need to inspire, motivate, and drive teams toward achieving organizational goals. Inefficiencies can limit growth. Our consultants perform a deep analysis of your operations, identifying bottlenecks and recommending process improvements. We focus on cost-saving strategies to boost productivity without compromising quality.

    Benefits of Using Managed MedSpa for Compliance & Risk Management

    • Reduced Liability Exposure
      Proactive compliance and strong documentation reduce legal, regulatory, and malpractice risk.
    • Reduced Liability Exposure
      Proactive compliance and strong documentation reduce legal, regulatory, and malpractice risk.
    • Simplified Audit Readiness
      Be prepared for inspections with up to date files, policies, and licenses.
    • Consistent Staff Compliance
      Training and credential tracking ensure your team follows best practices every day.
    • Greater Client Trust
      Clients feel confident knowing your MedSpa operates with professional compliance standards.
    • Time & Cost Savings
      Avoid costly fines, penalties, and legal disputes with proactive risk management.
    • Scalable Compliance Systems
      Policies and monitoring that grow with your MedSpa, supporting new services and locations.
    • Peace of Mind
      Operate with confidence, knowing your business is protected and aligned with regulations.
    • Protect your MedSpa from unnecessary risk and build client trust.
      Schedule your compliance consultation today and receive a tailored Compliance & Risk Management plan.

    We Work with Clients to Create Solutions that Stand the Test of Time.

    Our team is dedicated to delivering exceptional value through close collaboration with our clients. We prioritize understanding their needs and providing success.

    Outstanding digital agency service! Exceptional creativity, strategic approach, and flawless execution. Highly recommend for all digital marketing needs ...

    Albert Flores

    General Manager, Oliver’s LAB llc.

    Innovative, efficient, and collaborative digital agency service delivering exceptional results. Highly recommend for top-tier expertise and professionalism ...

    Cameron Williamson

    Marketing Director, Oliver’s LAB llc.

    Compliance & Risks Management FAQs

    State scope of practice, HIPAA, OSHA, advertising, documentation, and financial compliance.

    No—our policies streamline processes while keeping you compliant.

    We review, refine, and strengthen existing policies for alignment and completeness.

    With quarterly scorecards, annual audits, and continuous updates.

    By ensuring HIPAA compliant EMR systems, encryption, and staff training.

    Yes—we review malpractice, GL, and vendor insurance to ensure adequate coverage

    We provide protocols, reporting systems, and guidance for resolution and prevention.

    Absolutely—you approve policies and retain full oversight; we provide expertise and execution.

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